Volume 31, Issue 115 (December 2018)
IJN 2018, 31(115): 62-74 |
Back to browse issues page
Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
Mosadeghrad A, Abbasi M. Performance of the Nursing Managers in the Hospitals in Sari, Iran. IJN 2018; 31 (115) :62-74
URL: http://ijn.iums.ac.ir/article-1-2820-en.html
URL: http://ijn.iums.ac.ir/article-1-2820-en.html
1- Associate Professor, Department of Health Management and Economics, School of Public Health, Health Information Management Research Center, Tehran University of Medical Sciences, Tehran, Iran
2- PhD Candidate in Healthcare Management, Health Economics and Management Department, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran. (Corresponding author) Tel: 021-42933006 Email: mahdiabbasi365@yahoo.com
2- PhD Candidate in Healthcare Management, Health Economics and Management Department, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran. (Corresponding author) Tel: 021-42933006 Email: mahdiabbasi365@yahoo.com
Abstract: (5043 Views)
Background & Aims: Nursing managers play a key role in the improvement of the quality of work life, job satisfaction, and organizational commitment in nurses, as well as patient satisfaction. The present study aimed to evaluate the performance of nursing managers in the hospitals in Sari, Iran.
Materials & Methods: This cross-sectional, descriptive-analytical study was conducted in 2017 on 108 nursing managers employed in the hospitals in Sari, who were selected via census sampling. Data were collected using a researcher-made questionnaire to assess the nursing performance in eight domains of decision-making, planning, organization, coordination, leadership, communication, budgeting, and control. Data analysis was performed in SPSS version 21.
Results: The mean score of nursing management performance was estimated at 3.84 out of five (favorable). The highest scores achieved by the nursing managers were in the domains of organization (4.12), leadership (3.95), and decision-making (3.94), whereas the lowest scores belonged to the domains of budgeting (3.26), coordination (3.79), and planning (3.81). In addition, 71% of the success of the nursing managers in managerial functions was associated with their controlling tasks. A significant correlation was observed between the performance of the nursing managers and receiving management training (P=0.01).
Conclusion: According to the results, the nursing managers in the hospitals in Sari viewed their performance to be favorable. Evaluation of nursing management performance, identifying the strengths and weaknesses, and providing feedback to nurses play a pivotal role in improving performance in the clinical sections of hospitals.
Materials & Methods: This cross-sectional, descriptive-analytical study was conducted in 2017 on 108 nursing managers employed in the hospitals in Sari, who were selected via census sampling. Data were collected using a researcher-made questionnaire to assess the nursing performance in eight domains of decision-making, planning, organization, coordination, leadership, communication, budgeting, and control. Data analysis was performed in SPSS version 21.
Results: The mean score of nursing management performance was estimated at 3.84 out of five (favorable). The highest scores achieved by the nursing managers were in the domains of organization (4.12), leadership (3.95), and decision-making (3.94), whereas the lowest scores belonged to the domains of budgeting (3.26), coordination (3.79), and planning (3.81). In addition, 71% of the success of the nursing managers in managerial functions was associated with their controlling tasks. A significant correlation was observed between the performance of the nursing managers and receiving management training (P=0.01).
Conclusion: According to the results, the nursing managers in the hospitals in Sari viewed their performance to be favorable. Evaluation of nursing management performance, identifying the strengths and weaknesses, and providing feedback to nurses play a pivotal role in improving performance in the clinical sections of hospitals.
Type of Study: Research |
Subject:
nursing
Received: 2018/09/22 | Accepted: 2018/12/18 | Published: 2018/12/18
Received: 2018/09/22 | Accepted: 2018/12/18 | Published: 2018/12/18
References
1. Rechel B, Wright S, & Edwards N. Investing in hospitals of the future. WHO Regional Office Europe. 2009.
2. Mohammad Mosadeghrad A. Patient choice of a hospital: implications for health policy and management. Int J Health Care Qual Assur. 2014;27(2):152-64. [DOI:10.1108/IJHCQA-11-2012-0119] [PMID]
3. Mosadeghrad AM. Factors affecting medical service quality. Iranian journal of public health. 2014;43(2):210-20. [DOI:10.15171/ijhpm.2014.65] [PMID] [PMCID]
4. Mosadeghrad A.M., Handbook of hospital professional organisation and management (2), Tehran: Dibagran Tehran, 2004.
5. Kleinman CS. Leadership roles, competencies, and education: How prepared are our nurse managers? J Nurs Adm. 2003;33(9):451-5. [DOI:10.1097/00005110-200309000-00005] [PMID]
6. Udod S, Racine L. A critical perspective on relations between staff nurses and their nurse manager: advancing nurse empowerment theory. CJNR (Canadian Journal of Nursing Research). 2014;46(4):83-100. [DOI:10.1177/084456211404600407] [PMID]
7. Force MV. The relationship between effective nurse managers and nursing retention. J Nurs Adm. 2005;35(7):336-41. [DOI:10.1097/00005110-200507000-00005] [PMID]
8. Kath LM, Stichler JF, Ehrhart MG. Moderators of the negative outcomes of nurse manager stress. J Nurs Adm. 2012;42(4):215-21. [DOI:10.1097/NNA.0b013e31824ccd25] [PMID]
9. Mosadeghrad AM. Essentials of healthcare organization & management, Tehran: Dibagaran Tehran, 2015.
10. Mosadeghrad AM, Esmaeili M. A Survey of Organizational Health in University Hospitals of Isfahan. Health-Based Research. 2017; 2 (4):329-44.
11. Mosadeghrad A, Jaafaripooyan E. Evaluation of hospital managers' performance in Sari. Journal of Hospital. 2018;17(1):29-44..
12. Tabibi S, Heidari S, Nasiri-pour A, HosseiniShokouh M, Ameryoun A, Mashayekhi F. Assessment of Professional and Non-professional Managers' Performanceamong Selected Hospitals in Tehran. Journal of Hospital. 2014;13(2):45-53.
13. Ghamari-Zare Z, Pourfarzad Z, Vanaki Z. Managerial competencies of charge nurses. Iran Journal of Nursing. 2011;23(68):54-62.
14. Mansoorian M, Hosseiny M, Khosravan S. Nurse Managers' Performance from Nurses' Perspective. Iran Journal of Nursing. 2015;27(92):73-81. [DOI:10.29252/ijn.27.92.73]
15. Babaeipour-Divshali M, Amrollahi-Mishavan F, Firouzkouhi MR. Evaluation of scales and barriers of managerial performance of head nurses based on BARS performance evaluation model in Rasht, 2011. Journal of Clinical Nursing and Midwifery. 2015;4(1):1-7.
16. Pillay R. Managerial competencies of hospital managers in South Africa: a survey of managers in the public and private sectors. Human Resources for Health. 2008;6(1):4. [DOI:10.1186/1478-4491-6-4] [PMID] [PMCID]
17. Toygar SA, Akbulut Y. Managerial Skills of hospital administrators: case study of Turkey. Journal of Health Management. 2013;15(4):579-94. [DOI:10.1177/0972063413516228]
18. Khadka DK, Gurung M, Chaulagain N. Managerial competencies-A survey of hospital managers' working in Kathmandu valley, Nepal. J Hosp Adm. 2014;3(1):62-72. [DOI:10.5430/jha.v3n1p62]
19. Esfahani P, Mosadeghrad AM, Akbarisari A. The success of strategic planning in health care organizations of Iran. Int J Health Care Qual Assur. 2018;31(6):563-74. [DOI:10.1108/IJHCQA-08-2017-0145] [PMID]
20. Moote M, Krsek C, Kleinpell R, Todd B. Physician assistant and nurse practitioner utilization in academic medical centers. Am J Med Qual. 2011;26(6):452-60. [DOI:10.1177/1062860611402984] [PMID]
21. Moote M, Nelson R, Veltkamp R, Campbell Jr D. Productivity assessment of physician assistants and nurse practitioners in oncology in an academic medical center. J Oncol Pract. 2012;8(3):167-72. [DOI:10.1200/JOP.2011.000395] [PMID] [PMCID]
22. Shobbrook P, Fenton K. A strategy for improving nurse retention and recruitment levels. Professional nurse (London, England). 2002;17(9):534-6.
23. Mohammad Mosadegh Rad A, Hossein Yarmohammadian M. A study of relationship between managers' leadership style and employees' job satisfaction. Leadersh Health Serv. 2006;19(2):11-28. [DOI:10.1108/13660750610665008]
24. Ghiasipour M, Mosadeghrad AM, Arab M, Jaafaripooyan E. Leadership challenges in health care organizations: The case of Iranian hospitals. Med J Islam Repub Iran. 2017;31:96. [DOI:10.14196/mjiri.31.96] [PMID] [PMCID]
| Rights and permissions | |
 |
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. |
Copyright © The Author(s);
This is an open access article distributed under the terms of the Creative Commons Attribution License (CC-By-NC), which permits use, distribution, and reproduction in any medium, provided the original work is properly cited and is not used for commercial purposes.
Contact Information
