Introduction
In today’s society, fundamental changes in the nature of work and family structure have significantly complicated the roles of individuals in the workplace and personal life. A notable change is the increased participation of women in the workforce, which has made it more difficult to manage work and family roles, often disrupting the balance between these domains. Despite these changes, employees, including nurses, are expected to effectively balance work and family expectations, but these expectations often lead to work-family conflict, a phenomenon that occurs when work responsibilities interfere with family obligations, or vice versa. Such conflict has adverse effects, including decreased job satisfaction, heightened stress levels, and increased turnover intentions. This conflict is especially intense in stressful jobs such as nursing, which require non-stop activity and shift work.
Workplace well-being (WWB), an essential aspect of organizational health, encompasses employees’ physical, mental, and social wellness, and can affect their quality of life and work performance. Research has shown that WWB is beneficial not only for employees but also for organizations and communities, as it helps increase productivity, reduce absenteeism, and improve organizational performance. Work-family conflict can reduce WWB, particularly among nurses, due to long working hours, high psychological pressure, and non-standard work shifts. In contrast, work-family culture, defined as an organization’s values and practices that support the integration of employees’ work and family life, can mitigate this conflict and promote WWB.
Studies have shown that work-family conflict acts as a mediator between work-family culture and PWB. There is scant research on the mediating role or the broader influence of work-family culture in Iran. Given nursing’s critical role in healthcare and the substantial costs associated with turnover due to work-family pressures, understanding the factors that improve nurses’ WWB is important. Therefore, this study aims to examine the impact of work-family culture on the WWB of nurses in public hospitals of Tehran, Iran with a specific focus on the mediating role of work-family conflict. The research hypotheses are: 1) Work-family culture significantly affects WWB; 2) Work-family conflict significantly affects WWB; 3) Work-family culture significantly reduces work-family conflict; 4) Work-family conflict mediates the relationship between work-family culture and WWB.
Methods
This is a descriptive-correlational study. The study population consists of 200 nurses working in public hospitals that provide care for COVID-19 patients in Tehran, Iran. Using the Krejcie-Morgan table, a sample size of 127 was determined and a stratified proportional sampling method was used to ensure representation across hospitals and departments. Data collection took place between October and November 2023 in selected hospitals, using three validated instruments: Thompson et al.’s [20] work-family culture scale, Carlson et al.’s [22] work-family conflict scale, and Page’s WWB Scale. The work-family culture scale has 20 items rated on a 5-point Likert scale, assessing managerial support, negative career consequences, and organizational time demands. The work-family conflict scale has 18 items, measuring work-to-family conflict and family-to-work conflict at three domains of time, strain, and behavior. The WWB scale has 14 items that evaluate emotional, psychological, and social well-being. Data analysis was conducted in SmartPLS software, version 3 using the structural equation modeling (SEM) with a partial least squares (PLS) approach. Descriptive statistics, including mean, standard deviation were calculated using SPSS software, version 25. The significance of the mediating role of work-family conflict was evaluated using the bootstrap method.
Results
Participants were 127 nurses (54.5% female, 45.5% male), with the majority aged 31-40 years (41%) and married (58%). Also, 43% had a bachelor’s degree. Descriptive statistics indicated a moderately high work-family culture (Mean=4.29) and WWB (Mean=4.21), suggesting a relatively positive status in these areas. However, the work-family conflict was high (Mean=4.22), reflecting significant challenges in achieving work-life balance among nurses.
The SEM analysis revealed several key results. Work-family culture had a significant positive effect on WWB (β=0.806, t=10.112, P<0.001), supporting the first hypothesis. Work-family conflict demonstrated a significant negative effect on WWB (β=-0.448, t=-4.302, P<0.001), confirming the second hypothesis. Additionally, work-family culture significantly reduced work-family conflict (β=-0.588, t=-6.752, P<0.01), confirming the third hypothesis. The mediating role of work-family conflict in the relationship between work-family culture and WWB was confirmed, with a significant indirect effect (β=0.20, P<0.05). Model fit indices were robust, with composite reliability and Cronbach’s α exceeding 0.7, average variance extracted (AVE)>0.5, and a goodness-of-fit index (GOF) of 0.53, above the minimum threshold of 0.36. These findings confirm the structural relationships in this study.
Conclusion
This work-family culture significantly enhances the WWB of nurses in public hospitals by reducing work-family conflict. The strong positive association between work-family culture and WWB, mediated by a reduction in work-family conflict, highlights the pivotal role of a supportive organizational culture in healthcare settings. Practically, hospital managers should prioritize cultivating a work-family culture through flexible scheduling, providing emotional support services to nurses, and policies that acknowledge nurses’ family responsibilities. Regular monitoring of nurses’ WWB and work-family conflict levels is needed for developing targeted interventions for them. Future research should explore specific organizational interventions—such as tailored shift policies or support programs—and their direct impact on reducing work-family conflict and enhancing WWB. Investigating other variables, such as financial stress or social support networks, could provide a more comprehensive understanding of nurses’ WWB. Longitudinal studies are also recommended to assess the sustained effects of work-family culture over time, offering deeper insights into its role in fostering resilience and performance among nurses.
Ethical Considerations
Compliance with ethical guidelines
The research was approved by the Ethics Committee of Payame Noor University (Code: IR.PNU.REC.1401.490), and participation was voluntary, with informed consent obtained from all respondents.
Funding
The paper was extracted from the MSc thesis of Majid Zakeri, Department of Management, Faculty of Management, Economics, and Accounting, Payame Noor University. This research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors.
Authors' contributions
All authors contributed equally to the conception and design of the study, data collection and analysis, interpretation of the results, and drafting of the manuscript. Each author approved the final version of the manuscript for submission.
Conflict of interest
The authors declared no conflict of interest.
Acknowledgments
The authors of the present study sincerely thank the nurses and managers of Tehran hospitals for their valuable cooperation in this research.
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