Volume 30, Issue 110 (February 2018)
IJN 2018, 30(110): 33-44 |
Back to browse issues page
Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
Fathiizadeh A, Zare R, Bahmani A. Getting involved with The Job among nurses and its effect on Organizational Citizenship Behavior: the Mediating Role of Job Satisfaction. IJN 2018; 30 (110) :33-44
URL: http://ijn.iums.ac.ir/article-1-2586-en.html
URL: http://ijn.iums.ac.ir/article-1-2586-en.html
1- Assistant Professor, `Department of Public Management, Payame Noor University, Tehran, Iran. (Corresponding Author) Tel: 09131457649 Email: a_fathii@yahoo.com
2- Assistant Professor, Department of Public Management, Payame Noor University, Tehran, Iran
2- Assistant Professor, Department of Public Management, Payame Noor University, Tehran, Iran
Abstract: (5607 Views)
Abstract
Background & Aim: Organizational citizenship behavior has an important role in providing effective products and services for internal and external customers of the organization and by improving effective use of resources it may lead to the improvement of functions and the increase in productivity. The objective of this research is to study the impact of job involvement on the organizational citizenship behavior by exploring the mediating role of job satisfaction.
Materials & Methods: The study is a cross-sectional and descriptive-correlational study, and uses a structural equation model by Smart-PLS-7 software. To collect the data, three standardized questionnaires with a five-point Likert scale were used. The Statistical sample included 195 nurses employed in Sirjan hospitals in 2016, selected by the stratified random sampling approach using Cochran’s sampling formula.
Result: The results showed that there was a positive and significant relationship between job involvement and organizational citizenship behavior among the nurses at the error level of 0.01 and r=0.44. Furthermore, the results indicated a mediating effect of job satisfaction on the relationship between job involvement and organizational citizenship behavior. Moreover, a relationship between job satisfaction and citizenship behavior was found at the error level of 0.05 and r=0.19 in the study population.
Conclusion: Nurses’ job involvement leads to their job satisfaction and the increase in their self-esteem and the emergence of organizational citizenship behaviors. The nurses’ concerns about achieving their goals and organizational values and their involvement in job lead them to enjoy their job and show more empathy.
Background & Aim: Organizational citizenship behavior has an important role in providing effective products and services for internal and external customers of the organization and by improving effective use of resources it may lead to the improvement of functions and the increase in productivity. The objective of this research is to study the impact of job involvement on the organizational citizenship behavior by exploring the mediating role of job satisfaction.
Materials & Methods: The study is a cross-sectional and descriptive-correlational study, and uses a structural equation model by Smart-PLS-7 software. To collect the data, three standardized questionnaires with a five-point Likert scale were used. The Statistical sample included 195 nurses employed in Sirjan hospitals in 2016, selected by the stratified random sampling approach using Cochran’s sampling formula.
Result: The results showed that there was a positive and significant relationship between job involvement and organizational citizenship behavior among the nurses at the error level of 0.01 and r=0.44. Furthermore, the results indicated a mediating effect of job satisfaction on the relationship between job involvement and organizational citizenship behavior. Moreover, a relationship between job satisfaction and citizenship behavior was found at the error level of 0.05 and r=0.19 in the study population.
Conclusion: Nurses’ job involvement leads to their job satisfaction and the increase in their self-esteem and the emergence of organizational citizenship behaviors. The nurses’ concerns about achieving their goals and organizational values and their involvement in job lead them to enjoy their job and show more empathy.
Type of Study: Research |
Subject:
nursing
Received: 2017/11/11 | Accepted: 2018/02/10 | Published: 2018/02/10
Received: 2017/11/11 | Accepted: 2018/02/10 | Published: 2018/02/10
References
1. Alvani S M. Memarzadeh G R. Organizational Behavior: Managing People and Organization, Griffin R W. Moorhead G. 25rd ed. Tehran: Morvarid; 2016: 25-32.
2. Bienstock CC, DeMoranville CW, Smith RK. Organizational citizenship behavior and service quality. journal of services marketing. 2003;17(4):357-78. [DOI:10.1108/08876040310482775]
3. Burns T, Carpenter J. Organizational citizenship and student achievement. Journal of cross-disciplinary perspectives in education. 2008;1(1):51-8.
4. Khaef EAA, Nargesian A, Babashahi J. [Investigating the relationship between workaholism and organizational citizenship behavior (Case of: nurses in Tehran City)]. Transformation Management Journal. 2012; 4(7): 21-37.
5. Rastegar A, Mosavi Davodi S M. Fartash K. [Investigating the Effects of Job Involvement on Job Satisfaction and Turnover Intentions]. Iran Public Organization Management 2013; 1(4): 93-114.
6. Koyuncu M, Burke RJ, Fiksenbaum L. Work engagement among women managers and professionals in a Turkish bank: Potential antecedents and consequences. Equal Opportunities International. 2006;25(4):299-310. [DOI:10.1108/02610150610706276]
7. Schaufeli WB, Martinez IM, Pinto AM, Salanova M, Bakker AB. Burnout and engagement in university students: A cross-national study. J Cross Cult Psychol. 2002;33(5):464-81. [DOI:10.1177/0022022102033005003]
8. Brown SP. Job involvement. Rogelberg SG Encyclopedia of Industrial and Organizational Psychology Thusand Oaks: Sage Publications. 2007:397-9.
9. Mudrack PE. Job involvement, obsessive-compulsive personality traits, and workaholic behavioral tendencies. Journal of Organizational Change Management. 2004;17(5):490-508. [DOI:10.1108/09534810410554506]
10. Christen M, Iyer G, Soberman D. Job satisfaction, job performance, and effort: A reexamination using agency theory. Journal of Marketing. 2006;70(1):137-50. [DOI:10.1509/jmkg.2006.70.1.137]
11. Murphy G, Athanasou J, King N. Job satisfaction and organizational citizenship behaviour: A study of Australian human-service professionals. Journal of Managerial Psychology. 2002;17(4):287-97. [DOI:10.1108/02683940210428092]
12. Golkari T, Ghamarani A, Salehi H, Arab H. [A Survey to Connection of Occupational Flow and Job Satisfaction in the Personnel of Military Industrial Company]. Journal Mil Med. 2013;15(2):143-8.
13. Zopiatis A, Constanti P, Theocharous AL. Job involvement, commitment, satisfaction and turnover: Evidence from hotel employees in Cyprus. Tourism Management. 2014;41:129-40. [DOI:10.1016/j.tourman.2013.09.013]
14. Taştan SB, Türker MV. A Study of the Relationship between Organizational Culture and Job Involvement: The Moderating Role of Psychological Conditions of Meaningfulness and Safety. Procedia Soc Behav Sci. 2014;149:943-7. [DOI:10.1016/j.sbspro.2014.08.306]
15. Yeh CM. Tourism involvement, work engagement and job satisfaction among frontline hotel employees. Annals of Tourism Research. 2013;42:214-39. [DOI:10.1016/j.annals.2013.02.002]
16. Lin Y-C. The effects of job involvement on emergency medical technicians in Taiwan's fire organization. Safety science. 2013;59: 227-36. [DOI:10.1016/j.ssci.2012.05.017]
17. Miao R-T, Kim H-G. Gender as a moderator of the relationship between organizational citizenship behaviors and team effectiveness in China. Asian Social Science. 2009;5(10):98. [DOI:10.5539/ass.v5n10p98]
18. Hassanzadeh Samarin T, Sefidkar S. [The Relationship between Organizational excellence and Organizational Citizenship Behavior. Management Studies Journal (Improvement and progress)] 2015; 23(76): 141-55.
19. Laschinger HKS, Almost J, Tuer-Hodes D. Workplace empowerment and magnet hospital characteristics: making the link. J Nurs Adm. 2003;33(7/8):410-22. [DOI:10.1097/00005110-200307000-00011] [PMID]
20. Mehboob F, Bhutto NA. Job satisfaction as a predictor of organizational citizenship behavior a study of faculty members at business institutes. Interdisciplinary journal of contemporary research in business. 2012;3(9):1447-55.
21. Lamborn ML. Motivation and job satisfaction of deans of schools of nursing. J Prof Nurs. 1991;7(1):33-40. [DOI:10.1016/8755-7223(91)90072-S]
22. Foote DA, Li-Ping Tang T. Job satisfaction and organizational citizenship behavior (OCB) does team commitment make a difference in self-directed teams? Management Decision. 2008;46(6):933-47. [DOI:10.1108/00251740810882680]
23. Zeinabadi H. Job satisfaction and organizational commitment as antecedents of organizational citizenship behavior (OCB) of teachers. Procedia Soc Behav Sci. 2010;5:998-1003. [DOI:10.1016/j.sbspro.2010.07.225]
24. Esmaeili moghadam F, Dousti M, Goudarzi M. [The Relationship between Job Satisfaction and Organizational Citizenship Behavior in Employees of Sport and Youth Organization of Mazandaran Province]. New Trends in Sport Management. 2013; 1(2): 43-51.
25. Schaufeli W B, Bakker A B. Test manual for the Utrecht Work Engagement Scale, Utrecht University, the Netherlands. 2003. Available from: http://www.schaufeli.com [PMCID]
26. West A D. The Impact of Commitement to Supervisor on Justice, Citizenship, and Intention to Leve. Phd Theses. Alliant International University. 2006.
27. Langari M. Soleimanpoor M. Esmaeali Shad B. [Investigating the relationship between job engagement and organizational citizenship behavior of employees of Bojnourd University of Medical Sciences]. Journal of Health Management . 2016; 7(2): 91-103.
28. Pourbohlool S. Besharat M A. Sarami Gh R. [Engagement with the job, skills of style and organizational citizenship behavior]. Contemporary Psychology. 2013; 7(1): 710-4.
29. Sayed Javadeen S R. Nargesian A. Babashahi J. [Investigating the relationship between engagement with work on behavioral characteristics]. Prospects for public administration. 2010; 1(3):47-63.
30. Korahi S. Gafari K. Asadi Nasab H. Karaeizade A V. The Effect of Job Satisfaction on Organizational Commitment and Job Growth. Third International Accounting and Management Conference. 2015.
31. Nikkhah Farkhani Z. Azmoon Z. Yoosefi Moghadam A R. The Impact of Job Engagement on Relationship Between Service Leadership Style and Employee Job Satisfaction. International Management Conference. 2014.
32. Wood S, Van Veldhoven M, Croon M, de Menezes LM. Enriched job design, high involvement management and organizational performance: The mediating roles of job satisfaction and well-being. Human relations. 2012;65(4):419-45. [DOI:10.1177/0018726711432476]
33. Deepak. Antecedent Value of Professional Commitment and Job Involvement in Determining Job Satisfaction. Management and Labour Studies. 2016;41(2):154-64. [DOI:10.1177/0258042X16658732]
| Rights and permissions | |
 |
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. |
Copyright © The Author(s);
This is an open access article distributed under the terms of the Creative Commons Attribution License (CC-By-NC), which permits use, distribution, and reproduction in any medium, provided the original work is properly cited and is not used for commercial purposes.
Contact Information
