Volume 37, Issue 150 (November-In Press 2024)
IJN 2024, 37(150): 0-0 |
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Khachian A, Haroonzadeh R, Haghani S, Salehi T, Rezaei M. The Perception of Nurses about the Quality of Nursing Services in Nurses Working in Medical Education Centers of Iran University of Medical Sciences. IJN 2024; 37 (150)
URL: http://ijn.iums.ac.ir/article-1-3488-en.html
URL: http://ijn.iums.ac.ir/article-1-3488-en.html
1- Medical-Surgical Nursing Department, Faculty of Nursing and Midwifery, Iran University of Medical Sciences, Tehran, Iran
2- Medical-Surgical Nursing Department, Faculty of Nursing and Midwifery, Iran University of Medical Sciences, Tehran, Iran ,r.haroonzadeh@gmail.com
3- Biostatistics Department, Faculty of Nursing and Midwifery, Iran Universityof Medical Sciences, Tehran, Iran.
4- Nursing Management Department, Faculty of Nursing and Midwifery, Iran University of Medical Sciences, Tehran, Iran.
2- Medical-Surgical Nursing Department, Faculty of Nursing and Midwifery, Iran University of Medical Sciences, Tehran, Iran ,
3- Biostatistics Department, Faculty of Nursing and Midwifery, Iran Universityof Medical Sciences, Tehran, Iran.
4- Nursing Management Department, Faculty of Nursing and Midwifery, Iran University of Medical Sciences, Tehran, Iran.
Abstract: (224 Views)
Introduction: Providing high-quality services in service organizations, especially in the healthcare sector, is essential for success. Quality services lead to patient satisfaction and reduced costs. Measuring quality, particularly evaluating the activities of nurses, is a key factor in improving the quality of care. The aim of this study is to determine the perception of nurses in educational and therapeutic centers of Iran University of Medical Sciences regarding the quality of nursing care.
Methods: This descriptive research was conducted on 265 nurses working in hospitals affiliated with Iran University of Medical Sciences in 2021. Stratified sampling with proportional allocation was performed. Research tools included demographic questionnaires and a questionnaire to assess nurses' perception of the quality of nursing services, which comprised 25 questions related to various dimensions of quality. Data collection was conducted after obtaining permission from the university's ethics committee.
Findings: Among the 265 nurses, 67.7% were female, with an average age of 34.32 years. The results indicated that the average quality of nursing services was 76.35, with the highest score (3.28) in the dimension of responsibility and accuracy, and the lowest score (2.79) in the dimension of health promotion.
Conclusion: The overall quality of nursing services is at a desirable level; however, nurses score higher in the dimensions of accuracy and responsibility. Attention to the dimensions of communication, satisfaction, and health promotion in nursing education is essential.
Methods: This descriptive research was conducted on 265 nurses working in hospitals affiliated with Iran University of Medical Sciences in 2021. Stratified sampling with proportional allocation was performed. Research tools included demographic questionnaires and a questionnaire to assess nurses' perception of the quality of nursing services, which comprised 25 questions related to various dimensions of quality. Data collection was conducted after obtaining permission from the university's ethics committee.
Findings: Among the 265 nurses, 67.7% were female, with an average age of 34.32 years. The results indicated that the average quality of nursing services was 76.35, with the highest score (3.28) in the dimension of responsibility and accuracy, and the lowest score (2.79) in the dimension of health promotion.
Conclusion: The overall quality of nursing services is at a desirable level; however, nurses score higher in the dimensions of accuracy and responsibility. Attention to the dimensions of communication, satisfaction, and health promotion in nursing education is essential.
Type of Study: Research |
Subject:
nursing
Received: 2021/10/22 | Accepted: 2024/11/1 | Published: 2024/11/1
Received: 2021/10/22 | Accepted: 2024/11/1 | Published: 2024/11/1
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