Volume 37, Issue 148 (July 2024)
IJN 2024, 37(148): 146-159 |
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Soleimani A, Kashaninia Z, Haghani S. The Observance of Patient Rights in the Emergency Departments of Hospitals in Golestan Province, Iran. IJN 2024; 37 (148) :146-159
URL: http://ijn.iums.ac.ir/article-1-3502-en.html
URL: http://ijn.iums.ac.ir/article-1-3502-en.html
1- Department of Medical- Surgical, School of Nursing and Midwifery, Iran University of Medical Sciences, Tehran, Iran.
2- Department of Pediatric Nursing, Nursing Care Research Center, School of Nursing and Midwifery, Iran University of Medical Sciences, Tehran, Iran. ,kashaninia.za@iums.ac.ir
3- Department of Pediatric Nursing, Nursing Care Research Center, School of Nursing and Midwifery, Iran University of Medical Sciences, Tehran, Iran.
2- Department of Pediatric Nursing, Nursing Care Research Center, School of Nursing and Midwifery, Iran University of Medical Sciences, Tehran, Iran. ,
3- Department of Pediatric Nursing, Nursing Care Research Center, School of Nursing and Midwifery, Iran University of Medical Sciences, Tehran, Iran.
Abstract: (296 Views)
Background & Aims Observance of patients’ rights by nurses is very important for patient satisfaction and the improvement of their health. This study aimed to determine and compare the level of the observance of patients’ rights by nurses from the perspective of nurses and clients referred to the emergency department (ED) of selected hospitals in Golestan province, Iran, in 2020.
Materials & Methods In this descriptive cross-sectional study, 185 nurses and 370 clients referred to the EDs of five hospitals in Golestan province participated. A demographic checklist and a questionnaire for measuring the attitudes towards the observance based on the Patients’ Rights Charter were used for data collection. Data were analyzed in SPSS software, version 16.
Results The majority of nurses were 25-35 years old, male, married, and local residents with 4-6 years of work experience. The clients were mostly 25-35 years old, female, married, and local residents with moderate economic status. The rate of observance based on the nurses’ perceptions was higher than that based on patients’ perceptions (75.6% with a mean of 3.72±0.29 vs. 74.88% with a mean of 3.80±0.17), but it was not statistically significant (P= 0.31). In the domain of “priority of patients’ comfort”, the rate of observance based on the perceptions of nurses was significantly higher (P=0.04). According to both patients and nurses, “treating patients politely” had the highest score, while “the patient’s right to choose and decide freely” had the lowest score.
Conclusion The level of observance of patient rights in the EDs of hospitals in Golestan province is moderate and there is no difference in the level of observance perceived by patients and nurses. Hospital officials should provide a suitable environment for patients to be aware of their rights and implement laws related to the observance of patient rights by ED personnel.
Materials & Methods In this descriptive cross-sectional study, 185 nurses and 370 clients referred to the EDs of five hospitals in Golestan province participated. A demographic checklist and a questionnaire for measuring the attitudes towards the observance based on the Patients’ Rights Charter were used for data collection. Data were analyzed in SPSS software, version 16.
Results The majority of nurses were 25-35 years old, male, married, and local residents with 4-6 years of work experience. The clients were mostly 25-35 years old, female, married, and local residents with moderate economic status. The rate of observance based on the nurses’ perceptions was higher than that based on patients’ perceptions (75.6% with a mean of 3.72±0.29 vs. 74.88% with a mean of 3.80±0.17), but it was not statistically significant (P= 0.31). In the domain of “priority of patients’ comfort”, the rate of observance based on the perceptions of nurses was significantly higher (P=0.04). According to both patients and nurses, “treating patients politely” had the highest score, while “the patient’s right to choose and decide freely” had the lowest score.
Conclusion The level of observance of patient rights in the EDs of hospitals in Golestan province is moderate and there is no difference in the level of observance perceived by patients and nurses. Hospital officials should provide a suitable environment for patients to be aware of their rights and implement laws related to the observance of patient rights by ED personnel.
Type of Study: Research |
Subject:
nursing
Received: 2021/11/20 | Accepted: 2024/06/21 | Published: 2024/07/1
Received: 2021/11/20 | Accepted: 2024/06/21 | Published: 2024/07/1
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