RT - Journal Article T1 - MEDICAL AND NURSING SERVICES AND PATIENTS’ SATISFACTION LEVEL JF - IJN YR - 2005 JO - IJN VO - 17 IS - 40 UR - http://ijn.iums.ac.ir/article-1-36-en.html SP - 55 EP - 61 K1 - Patients’ satisfaction level K1 - Medical- surgical wards K1 - Nursing Services. AB -  Patients ’ satisfaction is a complex phenomenon which is affected by different factors. Managers and care givers have to be aware of patients ’ opinion about their services. Promoting quality of care depends on this issue.   To assess the satisfaction level of patients in medical surgical wards, we conducted a cross-sectional study in which 400 patients, selected by convenient sampling method. The data were collected by interviewing and completing questionnaires.   Findings revealed that 79% of patient were satisfied with services gained from physicians and 74% of them said that they were satisfied with nursing services.   To sum up, promoting the satisfaction level of patients, we recommend perposful considerations and interventions. LA eng UL http://ijn.iums.ac.ir/article-1-36-en.html M3 ER -